Vishala Hospitality provides its customers comprehensive services in travel and tourism. The company applies a Quality Management which is developed by our team of experts.
The Quality Management System has been designed and is applied so as:
• To become the main mechanism for optimal organization and operation of Vishala Hospitality
• To improve the quality of the provided services
• To ensure and improve its customers satisfaction, with the provision of services that meet their requirements
Vishala Hospitality is committed to comply with the requirements (legal and customer requirements) when administering its services, and to continuously improve the effectiveness of the Quality Management System.
The Management sets a number of quality objectives that address the whole range of company services and their main criterion is to improve their quality.
The implementation of the Quality Management System is mandatory for all employees in the company, as well as for the collaborators of Vishala Hospitality.
The Quality Management System is assessed systematically, so as to ensure continuous improvement and to improve its effectiveness.
Major points in our Quality Policy
1. To ensure total safely of all the Guests / Tourists travelling with us
2. To ensure that the guest is provided with the best comfort possible
3. To expect alarming situations during the travel and be organized to provide alternative solutions within minimum time so that the guest is always relaxed
4. To make sure that the team at Vishala Hospitality is trained to provide the best possible service to the guest
5. To check in advance about the climatic conditions of the places where the guest is planning to travel and advice accordingly. If required make changed in the itinerary for the safe travel
6. Pre check hotels and vehicles with a subscribed format so that any member of the team is updated about the quality
7. The management to make sure that all quality steps are implemented without fail
